Accommodation Booking Terms

Reservation Policy:

  • Reservation to be confirmed with a Credit Card number expiry date and the 3 digit security code on the back of the credit card
  • A 50% deposit of the entire stay is required upon confirmation.

 

Cancellation Policy:

  • Cancellations must be confirmed in writing.
  • Cancellation 7 days or less before arrival - forfeit the full deposit
  • Cancellation from 8 days to 30 days - forfeit 25% of the deposit

 

No Show:

  • In the event of a no show, 100% of the entire booking will be charged for.

 

Premature Departure:

  • Should the departure be premature, the full extent of stay as originally booked and confirmed will be charged for.

 

Arrival and departure times:

  • Rooms will be available at 14h00 and 18h00 on the day of booked arrival
  • Late or early arrivals will not be permissible unless prearranged with management
  • Departure must be by 10h00 on the booked day of departure,
  • Late departure will not be permissible unless prearranged with management, and will result in additional charges

 

Insurance:

  • It is your responsibility to take out appropriate personal travel insurance.

 

Damage to contents/property:

  • In the event of any damages to the room, a suitable amount will be added to your final bill to rectify the damage and/or replace the item(s) affected.

 

Our Liability:

  • Bar-t-nique Guest House and it's owners or employees do not accept any liability for loss, injury or damage howsoever arising sustained by any person in around the premises.

 

Child Policy:

  • We regret, no children under the age of 12.

PROMOTION OF ACCESS TO INFORMATION ACT MANUAL